How we work & where our data comes from

We only publish facts we can trace to a public source, and we say what that source is. Here is the whole method — no black box.

Where the facility data comes from

Facility details — name, address, phone, website, levels of care, accreditation, and how a center takes payment — come from the SAMHSA Behavioral Health Treatment Services Locator (findtreatment.gov), the U.S. government’s official directory of licensed substance-use providers. It is public data. We currently list 628 centers across the metro areas we cover, and we are expanding.

How we handle ratings

Where a center has a public rating, we show the score and the number of reviews, and we name the source (for now, Google). We aggregate ratings — we never copy, rewrite, or invent the reviews themselves. A rating is a public fact about a business; the review text belongs to its author and its platform, so we link out rather than reproduce it. Ratings are a small part of the picture and never the basis for inclusion.

How we rank

Accreditation first — centers accredited by The Joint Commission, CARF, or a state authority rank above those without — then the public rating, then review volume. We never rank by who pays, because nobody pays. There are no sponsored positions.

What we don’t have yet

We are honest about gaps. Some centers have no matched public rating; some fields are blank where the federal record is blank. We would rather show a blank than guess. We do not publish facility photos we cannot license, and we do not present third-party ratings as our own.

Corrections

If a listing is wrong or out of date, the fastest fix is at the source — update the facility’s record at findtreatment.gov, and it will flow through here. This site is not medical advice; confirm any detail with the center directly before you rely on it.